To send webhook data into Zoho CRM, you need to create a Deluge script in Zoho CRM that can handle the incoming API call. You will use the "crm api request" function to handle the API call, and retrieve the information sent in the API request (e.g. record parameters, body). You will set up a webhook, using a service like Request Bin, to receive the API call. To test the API call, you can use a tool like Postman to send a GET or POST request to the API with parameters or key-value pairs in the URL or body. After retrieving the API call information in the Deluge script, you can then use the "zoho crm.createrecord" function to create a new contact in Zoho CRM with the information sent in the API request.
Webhooks and API calls are two ways of connecting two different web services and applications. Webhooks are automated messages sent from one web service to another. They are triggered when a specific event occurs, such as when an order is placed or a customer signs up. API calls are a way of requesting data from a web service and receiving a response. They allow two applications to communicate with each other, such as when a web page retrieves information from a database. Both webhooks and API calls are valuable tools for streamlining communication between different applications and services.
You can use webhooks and API calls in Zoho CRM to integrate with other software applications. Webhooks can be used to trigger an automated message when an event occurs in Zoho CRM, such as when an account is created or a contact is updated. API calls can be used to request data from Zoho CRM, such as customer information, and to send data to Zoho CRM, such as order details. Using webhooks and API calls in Zoho CRM can help streamline communication between applications and provide a more efficient way of managing customer data.
