How to add Time Entries in Zoho Desk using Zoho Creator

Andrew Simpson
September 2, 2021
Are you trying to add a Time Entry to a ticket in Zoho Desk from a Zoho Creator form? In this video I'll show you how to add a Time Entry to a Ticket in Zoho Desk when you submit a form in Zoho Creator

The video explains how to use Zoho Creator to submit time entries into Zoho Desk. The steps include:

  1. Creating a new function called "add time entry" in the default namespace in Zoho Creator.
  2. Using the Zoho Desk API documentation to find the URL to add a time entry to a ticket.
  3. Getting the executed time from the creator record and calculating the time delta.
  4. Formatting the executed time to match the format required by the API.
  5. Updating the ticket with the time entry information using the API.

Time tracking is an important part of any business, and Zoho Desk provides a great way to do it. With Zoho Desk, businesses can record and track the time it takes to complete tasks, making it easier to monitor productivity and improve efficiency. The above video transcript provides a step-by-step guide on how to use Zoho Creator to submit time entries into Zoho Desk. This will help businesses to better manage their time and make sure that they are getting the most out of the time they have. By tracking the time it takes to complete tasks, businesses can better plan their workflow and make sure that they are making the most of their resources. Additionally, businesses can use the data collected from Zoho Desk to analyze their performance and make decisions about how to improve. This can help them make better use of their resources, leading to better results for their business.

Zoho Creator makes it easy for businesses to customize their time tracking process. With its drag-and-drop interface, businesses can quickly create forms and workflows to suit their needs. Once set up, businesses can use Zoho Creator to easily track time entries, set up notifications, and even integrate with external applications. This makes it easy for businesses to track the time it takes to complete tasks and get the most out of their resources. Additionally, Zoho Creator is easy to use and does not require any special coding knowledge, making it an ideal solution for businesses of any size.

Need something else?
GET IN TOUCH