Can Zoho Send Text Messages

Zoho CRM

While there is no built in capability with in CRM to send SMS messages, there are plenty of Applications that you can install as add on within the CRM marketplace.

• Click send SMS for Zoho CRM. Key Features:

• Two-way SMS conversations and message history
• Bulk SMS messaging
• Notifications on inbound SMS
• Manage SMS templates with dynamic fields

• SMS-Magic. Key Features:

• Two-way SMS and MMS conversations, featuring a simple interface that empowers reps to quickly deliver rapid sales responses and service resolutions with SMS templates.
• Automated compliance management, auto-responses, personal profiling, surveys, scheduling and SMS campaigns.
• View an entire history of all conversations, across Zoho modules, within each record.Users share a 360˚ history of every record’s messaging conversations, to give each buyer a personal touch.
• Track & analyze responses, manage Sender IDs, receive delivery reports and opt-outs.

Zoho Creator

You can use the SMS messaging capability that is supported within Zoho Creator to send instant messages from within a Creator application. Zoho provides a helpful how to guide on one way to do this, click here to read more.

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